USA shipping can take up to 5 - 7 business days.

Foreign shipping could take up to 14 business days.

Shipping to USA is free.

Foreign shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

If your package goes missing during shipping, contact us, and we’ll do everything we can to help track it down. If it's marked as delivered but you haven't received it, please reach out directly to the shipping carrier for further assistance.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

We stand behind the quality of our work and want you to love your purchase. Because each piece is made to order and often personalized, we do not offer refunds. However, your satisfaction matters deeply to us. If there's any issue with your order, please reach out to us at order@zenzart.com within 14 days of receiving your item. Include your order number and a short description of the issue. We’ll work with you to make it right — whether that means adjustments, corrections, or a replacement if something arrives damaged.

Cancellations are usually not possible as production begins immediately after you place the order. Still, if you contact us quickly, we’ll see if it can be canceled before production starts.